Terms and Conditions

Please read these Terms and Conditions carefully before using our website or engaging with our massage therapy services. These Terms and Conditions govern your access to and use of The Backstop website and outline the terms of our service agreement. By accessing our website or booking thee services of the Backstop or Michael Grosso, LMT., you agree to be bound by these Terms and Conditions and acknowledge that you have complied with and understood the terms herein.

  1. Services: We offer professional massage therapy services delivered by licensed and skilled massage therapists. The specific cost and duration of each session will be agreed upon during the booking process.

  2. Client Responsibilities: As a client, you agree to provide accurate and complete information when booking our services. It is your responsibility to disclose any relevant health conditions, allergies, or other considerations that may affect the delivery of the massage therapy.

  3. Cancellations and Rescheduling: We understand that circumstances may change, and you may need to cancel or reschedule your appointment. We kindly request a minimum notice of 24 hours for any changes or cancellations. Failure to provide timely notice may result in a cancellation fee equivalent to the full amount of the scheduled service.

  4. Payment: Payment for our services is due at the time of the appointment unless otherwise agreed upon. We accept various forms of payment, such as cash, credit cards, or electronic transfers. Prices and availability are subject to change without notice.

  5. Confidentiality and Privacy: We respect the privacy and confidentiality of our clients. Any personal information shared during the booking process or during the massage therapy session will be handled in accordance with our Privacy Policy.

  6. Code of Conduct: We maintain a professional and respectful environment for both clients and therapists. Any inappropriate behavior, harassment, or misconduct will not be tolerated, and we reserve the right to refuse service to anyone engaging in such behavior.

  7. Liability: While we strive to provide safe and effective massage therapy, it is important to note that our services may not be suitable for everyone. We cannot be held liable for any adverse reactions or consequences that may arise as a result of the massage therapy, including any pre-existing conditions exacerbated during the session.

  8. Intellectual Property: The content on our website, including text, images, logos, and other materials, are protected by intellectual property laws and are the property of [Company Name]. You may not reproduce, modify, or distribute any of the content without our prior written consent.

  9. Links to Third-Party Websites: Our website may contain links to third-party websites for your convenience. We do not endorse or have control over the content or practices of these websites. Accessing these third-party websites is at your own risk.

  10. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising out of these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [insert jurisdiction].

  11. Amendments: We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any updates or changes.

  12. Compliance and Acknowledgement: By using our website or booking our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Furthermore, you confirm that you have complied with all the terms herein.

  13. No Refunds and Final Sales: Please note that no refunds will be offered under any circumstances, and all sales are final. Once a payment has been made for our services, it is non-refundable.

Disclaimer

By booking a massage at The Backstop or with Michael Grosso, LMT, you further acknowledge and agree to the following:

  1. Communication of Discomfort: Should you experience any pain or discomfort during the massage session, it is your responsibility to immediately inform the therapist. This allows the therapist to adjust the pressure and techniques to ensure your comfort and well-being.

  2. Not a Substitute for Medical Care: You understand that massage therapy should not be considered a substitute for medical examination, diagnosis, or treatment. It is important to consult with a physician, chiropractor, or other qualified medical specialist for any known mental or physical ailment.

  3. Disclosure of Medical Conditions: You affirm that you have stated all known medical conditions to the therapist before the session. This includes any changes in your health that may impact your ability to receive massage therapy safely. It is your responsibility to keep the therapist updated on any relevant changes. The therapist shall not be held liable for any consequences resulting from your failure to disclose such information.

  4. Consent and Physical Ability: By booking a massage, you confirm that you are fully able-bodied and consenting to receive massage in any form provided by your therapist. Massage therapy may not be suitable under certain medical conditions. Therefore, it is essential that you affirm your ability to receive massage safely.

  5. Boundaries and Professionalism: The massage session is strictly therapeutic. Any sexual remarks or advances are strictly prohibited and will result in the immediate termination of the session. In such cases, you will be liable for full payment of the scheduled treatment.

  6. Right to Refuse Services: The Massage Therapist practitioner reserves the right to refuse services to you for any reason deemed necessary in their professional judgment.

  7. Hold Harmless and No Liability: By proceeding with the massage session, you expressly agree to hold the therapist harmless and release them from any liability arising from any injury, discomfort, or adverse reaction experienced during or after the massage therapy session.

By proceeding with the massage session, you acknowledge that you have read, understood, and agreed to the above terms and conditions. Your safety, comfort, and well-being are paramount, and these guidelines ensure a positive and respectful experience.

If you have any questions or concerns regarding these Terms and Conditions or our Disclaimer, please contact us.

By using our website or booking our services, you acknowledge that you have read, understood, and comply with these Terms and Conditions and our Disclaimer, including the no-refund policy and final sales provision.